Do you offer individual (1:1) classes?

No. At CELS, we currently do not offer individual classes or tutoring.

How many students are there per group?

We keep our groups small—typically no more than 12 students per class.

What happens if I miss a class?

Students are responsible for planning their schedules to attend classes regularly. If you miss a class, no make-up session is provided. However, all course materials will be available through Google Classroom.

Can I pay for the course in installments?

Yes. We offer a monthly payment option.

Can I attend a free trial lesson before registering?

Yes, absolutely.
To arrange a free trial class, please contact: info@celscalgary.com

What is your refund policy?

You can request a full refund any time before the start of the course or no later than 3 business days after your first session.

Do you offer online or in-person classes?

We offer both online and in-person (offline) classes.

Will I need to purchase textbooks or other study materials?

No. All study materials will be provided.

What is the duration of one class?

Each class (session) is typically 2 hours long.

Will I receive a certificate of completion?

CELS can provide a custom certificate upon request.
Please note: As a private, non-government-funded language school, we cannot issue certificates for immigration purposes, including PR or citizenship applications.

If I am a temporary resident, do I need a study permit to enroll in your programs?

At CESL, we accept students from all immigration categories (citizens, permanent residents, work permit holders, working holiday visa holders, refugee claimants). One does not require a study permit to take our programs. CELS is a private language school, and we don’t offer degree or diploma programs at a post-secondary level, for which a study permit is typically required. Always refer to the official government of Canada website to check specific requirements for international students in Canada.